Fundamentals of Operations Management and Organizational Effectiveness
This course provides a basic overview of nonprofit operations, exploring significant facets of management that are not currently addressed elsewhere in the CNM curriculum: organizational structure and staffing; human resource administration; information technology; and organizational performance management.
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Fundamentals of Operations Management and Organizational Effectiveness Course Details Heading link
| Section 1025 |
| Fall 2025 |
| Course Fee: $550 |
| Instructor: Valerie Leonard |
| Registration Deadline: One week prior to the start of the class at noon (Central Time) |
| Location: Online |
| View Course Syllabus |
Course Details Heading link
Topics Covered
- Introduction to nonprofit operations, organizational structures and staffing
- Human resource administration
- Aligning information technology with organizational mission
- Organizational performance management
Course Benefits
- Recognize how nonprofit organizations are structured and staffed in general, and how operations are staffed according to the size and stage of an organization’s development
- Recognize the fundamentals of human resource administration
- Explain the importance of aligning information technology with an organization’s mission and how to utilize mission to guide IT decision-making
Special Features
- A weekly Resource Center provides carefully tailored readings and other learning resources
- “Studio” activities provide opportunities for new and experienced practitioners to cultivate practical skills
- Original case studies and problem-based learning activities
- In-depth weekly discussions on the real-life challenges and opportunities of operations management
- Small class size with a maximum of 25 participants
Workload
This is an instructor-led course delivered entirely online. It is highly interactive and requires 8-10 hours per week of active participation on discussion boards and completion of assigned projects.